Plunged, sauna & cold plunge in Ghent: address, opening hours and FAQ

Please bring swim wear, a towel, a water bottle, and a pair of clean slippers or flip-flops. If you forgot your towel, you can also rent one with us at the reception.

You can store your belongings in our lockers and top up your water bottle at our hydration point. After the session, you can get ready in the changing rooms, where we provide a hair dryer, deo and other necessities.

Your session inside lasts 1 hour. However, you are welcome to take your time arriving before your slot and relaxing in the lounge afterwards.

Not at all. Cold is always an option, never an obligation. You can cool down with a lukewarm or cold shower, or enjoy a sauna-only session. How you choose to spend your session is entirely up to you.

Yes, we have full changing facilities and showers available so you can refresh and reset comfortably before heading back into your day.

Yes, there are lockers available to put your belongings safely in. They work with a number code so no need to bring a lock.

Of course. Plunged is designed to be a comfortable space whether you are visiting solo or coming with friends.

Participation in a Plunged session is at your own risk. Sauna heat and cold place temporary strain on the cardiovascular system. By booking a session, you confirm that you are in good health and aware of the physical demands.

Plunged is not liable for health issues, injuries, or medical emergencies arising from pre-existing conditions, improper use of facilities, or failure to follow safety guidelines. If you have medical concerns, please consult a doctor prior to your visit.

Safety comes first. Extreme heat and cold shock can place extra strain on your body. If you are pregnant, suffer from heart conditions, high blood pressure, epilepsy, or other serious health issues, we strongly advise against using the cold plunge and sauna without consulting your doctor first. When in doubt, always seek medical advice before your visit. We are not liable for any medical accidents.

You must be at least 18 years old to attend a session.

Yes, we have a cozy bar area serving a selection of healthy drinks, coffee, and light snacks before or after your session.

Absolutely. You can buy 1 credit or the Welcome Pack of 3 credits to try out a Plunged session. No additional or hidden costs.

Create an account, select a credit pack or membership and pay. We can also help you do all of that at the reception desk.

If you can no longer make it, please cancel your reservation directly through your online account to avoid losing your credit.
You can cancel free of charge up to 10 hours before your session starts. Late cancellations or failing to show up (No Show) will result in the forfeiture of your class credit.
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How to cancel:
■ Log in to your account on our website.
■ Go to Bookings.
■ Select Cancel next to the session you can no longer attend.

Credits are valid for 1 year. But don’t worry, when it gets closer to the expiration date we will send you reminders to let you know they are expiring soon.

Absolutely. Plunged is available for private rentals, team events, or special celebrations. For custom group packages and availability, please have a look at our B2B or community page or reach out to us directly at hello@plunged.be.

You can always pass by and check if there are any open spots for the sessions. If not, we have a bar with drinks and snacks where you can wait around for the next session.

We are open every weekday from 16:00 until 22:00, except on Tuesday. On weekends, we are open from 10:00 until 22:00.

You can always drop by our studio during opening hours, but also feel free to reach out via email.

All items found in the studio are collected and kept at the front desk. If you lost something, you can visit the studio during opening hours to check if we've found it. Be aware that we are not responsible for any lost or stolen items.

Absolutely, we would love that. Feel free to send an email to hello@plunged.be or share directly with us when you visit the studio. We want to keep improving and that can only be done if you share your feedback.

Yes. Email hello@plunged.be with your company name, address, VAT number and the purchase you need an invoice for. We’ll issue the invoice in your company’s name.

As soon as possible after your purchase, and no later than the same month. We can’t issue invoices for a full year after the fact.

If your company has a Belgian VAT number, you’ll receive it electronically via Peppol, as required by law. Your accountant will find it directly in your accounting software. Without a Peppol address, we’ll send it by email.

No. One request is enough. After that, you’ll receive an invoice in your company’s name automatically every month.

That’s the payment receipt for your purchase. For your accounting, use the company invoice we send you.

No. Our prices include VAT. The company invoice shows the amount excluding VAT, with the VAT listed separately.

Please send your details correctly straight away. If something is wrong, let us know at hello@plunged.be and we’ll sort it out.