Studio Etiquette
- Proper swimwear required; no street clothes, cotton underwear, or workout gear allowed in the thermal area, only when passing through to the changing rooms.
- Clean slippers or flip-flops are mandatory in the sauna and cold plunge area. Outdoor shoes must be left in the lockers or in the changing area.
- Please shower to remove body oils, perfumes, or fake tan before entering the sauna or cold plunge.
- Always sit or lie on a towel inside the sauna to keep the wood clean.
- Showering is required before entering the cold plunge.
- Glass bottles or breakable containers are strictly forbidden. Only non-glass reusable bottles are allowed.
- Respect staff and fellow members
- Use lockers only during your session
- Leave the sauna & cold plunge area clean and ready for others
- To protect privacy, no photography or video recording is allowed in changing rooms and sauna areas.
Booking & Attendance
- A rushed change into swimwear is not a great start. Arrive nicely in advance (around 10 - 5 minutes) before your session starts to ensure you can settle in.
- Book session via the app or website
- Arrive on time
- Check-in via front desk staff member is mandatory
Cancellations & No-Shows
- A strict 10-hour cancellation policy applies to all bookings.
- Cancellations must be made via the website or app at least 10 hours before the session starts.
- Failing to attend without canceling will incur a €10 fee (for unlimited members) or forfeiture of your credit, alongside potential temporary suspension of booking privileges.
Unlimited memberships
Unlimited memberships and credit packs are strictly personal and non-transferable. Account sharing is prohibited and may result in immediate membership termination without refund.
Environmental
To help us manage laundry sustainably, we kindly ask each member to use one towel per person per visit.
Safety
- Stay hydrated before, during, and after your session.
- Use of the sauna and cold plunge is entirely at your own risk.
- If you feel dizzy, nauseous, or unwell at any point, exit the area immediately and inform a staff member.
- If you have any medical conditions, injuries, or are pregnant, we advise against going into the sauna & cold plunge. If you enter, it is at your own risk.
- Enter the cold plunges calmly.
